The no-cost solution to the problem
Services are completely FREE for all companies to ensure a risk free purchase and ongoing optimization.
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A new kind of SaaS
It's Simplicity As A Service
We'll bring the right people to the table the first time around.
Why the Frenette Experience is a different experience
Founder and CEO, Nick Frenette has over 20 years of contact center experience globally. One of the founding members of NewVoiceMedia US, Nick along with a team of talented individuals built an outstanding business within the contact center space that is still recognized until this day. In 2018 Vonage acquired New Voice Media and Nick was responsible for helping shape what you know as Vonage's contact center offering.
Rounding out his career, Nick has worked for virtually every SAAS based contact center company globally to help drive revenue efficiencies and develop world class sales/ operations structures. With over 2000 deals under his belt he is universally labelled as one of the top CCAAS/UCAAS minds in the world.
Frenette Consulting was a pivot from the 'seller side' to the 'customer side' after seeing a large gap in the marketplace of customers who are desperately looking to navigate the complexities of the contact center space to ensure a future proofed platform that won't grow stale in 12 months. Combining that along with integrations like Salesforce and AI, Frenette consulting is the leading consultancy for guiding customers in a trusted partnership without the extreme price tag of the 'regular' consultancies.
The differential factor to Frenette Consulting is that the services rendered are completely FREE for all companies to ensure a risk free purchase and ongoing optimization.